The Eight-Step Process after a Death
From death registration, Cremation Permit to receiving ashes, it is explained step by step, with government fees and form numbers included.
Hung Hom · Complete Funeral Services · FEHD-Licensed Undertaker
Contact us at any time, including late at night and on holidays. Advice is free, and there is no pressure to make a decision immediately.
Take a deep breath first, don’t panic. The hospital mortuary can temporarily store the body of the deceased, There is no need to do everything immediately .
For the complete eight-step process, see Posthumous Affairs Process Guide .
Address: G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong
Address in English: G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong
Telephone (24 hours): 82099774 (Mr Wu)
Telephone / WhatsApp: 62384028
Fax: 3599 9637
Email: timfatfuneral@gmail.com
Business hours: 24 hours a year (including Saturdays, Sundays and public holidays). FEHD licensed undertaker , listed in FEHD's "licensed undertaker premises list".
| situation | Suggested channels | Reason |
|---|---|---|
| Urgent: Need immediate body of the deceased pickup | Phone 82099774 | 24-hour answering service, staff can be dispatched immediately |
| Late night or holiday | Phone 82099774 | Open all year round |
| Want to send document photos (Form 18, Form 12, etc.) | WhatsApp 62384028 | Instantly check whether documents are complete |
| CSSA application inquiry | WhatsApp/Phone 62384028 | For details, please see CSSA application |
| General inquiries, request a quote | Phone, WhatsApp or Online form | Written list may be requested |
| Arrange private niche viewing | Phone 82099774 | Free 7-passenger car can be arranged, see private columbarium niche for details |
| Cross-border cases (body of the deceased entry and exit) | Phone 82099774 | Involving multi-department coordination, see Repatriation of Remains for details |
| Pre-life planning consultation | Phone or in person | Free, no time limit |
The online form is suitable for non-urgent inquiries. If the situation is urgent - for example, immediate transportation of the deceased is required, or there is time pressure - Please call 82099774 or WhatsApp 62384028 directly for the fastest response.
No need to prepare and fight first. But if you have the following information on hand, we can tell you in a few minutes how many documents you need to process, which department you need to go to, how long it will take, and how much it will cost.
The last item is so important. If the family already has a FEHD niche, and the deceased is close relative or closely related to the first the deceased, you can directly apply to add ashes (form FEHB 136A , each $140 ), No need to wait, no need to draw lots . Many families waited in vain for several rounds of drawings because they did not ask their elders. See for placement of new ash niche for details.
Address: G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong (G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong, Kowloon)
| means of transportation | route |
|---|---|
| MTR | Take the Tuen Ma Line or East Rail Line to Hung Hom Station and walk there; or take the Tuen Ma Line to Ho Man Tin Station and walk there |
| Bus | Take the bus route passing Hung Hom (Ma Tau Wai Road, Wuhu Street, Gillies Road South) |
| Green minibus | There are many minibus routes passing through Hung Hom. Get off at Baker Street or Wuhu Street area. |
| Taxi | Inform the driver directly " Hung Hom Baker Street 26 " |
| Self-driving | There are multiple public parking lots in the Hung Hom area; the Baker Street area is a one-way road, so it is recommended to check the current traffic first. |
Elderly people or people with mobility impairments: If you need assistance, you can call 82099774 first. We can arrange to meet at a convenient location, or come directly to to negotiate. Private niche viewing is also provided with free luxury 7-passenger car pick-up and drop-off.
Baker Street belongs to Hung Hom Traditional Changsheng Store Street . Our location has a practical advantage - and our service colleagues are all in the same district .
| location | address | Purpose |
|---|---|---|
| FEHD Kowloon Cemeteries and Crematoria Office | Hung Hom Cheong Hang Road No. 6 underground high floor | Obtain cremation certificate (FEHB 143), relocation or exhumation of remains permit (FEHB 148), ashes related documents, relationship certification oath |
| Universal Funeral Parlour | Hung Hom Cheong Hang Road Full Floor No. 10-10A | 15 auditoriums and 12 simple rooms |
| International Funeral Parlour | No. 8, Cheong Hang Road , Hung Hom | 3 auditoriums, 18 sleeping chambers (operated by Tung Wah Group of Hospitals) |
| Global funeral parlour | Blocks A and B, 6 Cheong Hang Road, Hung Hom | Hung Hom Municipal Funeral Parlour, operated by Tung Wah Group of Hospitals, has a fee cap for basic funeral services |
All of the above are within walking distance of . If you need to go to the Kowloon Cemetery and Crematorium Office to process documents or to take an oath , we can accompany you there . For a complete comparison of the seven licensed funeral parlours, see Full Guide to Funeral Parlours .
There are some things that we can do for you, and there are some things that the law requires family members to do in person. The following will help you distinguish them clearly.
| your question | should look for |
|---|---|
| Need immediate body of the deceased transportation | Tim Fat Funeral 82099774 (24 hours) |
| Want to know the overall process, time, and charges? | Tim Fat Funeral 82099774 (Free consultation) |
| Register a death | Immigration Department Death Registration Office (The declarer must be a relative, we can accompany you) |
| Check cremation period balance | FEHD online inquiry service, or let us inquire on your behalf |
| Public columbarium niche application progress | FEHD hotline 2841 9111 |
| CSSA burial grant | the deceased’s caseworker or Social Security Field Unit ; SWD hotline 2343 2255 |
| Use the deceased’s bank savings to pay for funeral expenses | Heritage Beneficiary Support Team, Home Affairs Department 2835 1535 |
| body of the deceased returned to Hong Kong | Department of Health Port Health Section (applying DH2437 by licensed undertaker), we can handle it on your behalf |
| Verify private columbarium licence | rpc.gov.hk Register of Private Columbaria (You can check it yourself, we can also help) |
| Estate administration, wills | Lawyer or Probate Office |
| emotional support | See below Grief Counseling and Support Organization |
Integrity reminder: FEHD pointed out that the application procedure is simple, can be submitted by yourself, and there is no need to pay when submitting , and has not entrusted any organisation or person to receive or process the application on its behalf, no one enjoys any convenience or privileges ; FEHD also does not authorise any funeral director or undertaker to act as an agent for funeral matters . We only assist in organising documents, checking qualifications and explaining the process. will not and cannot provide any "expedited" channels.
You can directly take a screenshot of this form and save it. All are official channels, without any intermediary payment .
| Office | address | phone |
|---|---|---|
| Hong Kong Island Death Registry | 18th Floor, Wu Chung Building, 213 Queen's Road East, Wan Chai | 2961 8841 |
| Kowloon Death Registry | 1/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Sham Shui Po | 2368 4706 |
| General Registration Office of Births and Deaths | 3/F, Low Block, Queensway Government Offices, 66 Queensway | 2867 2784 |
Office hours are generally 9:00 am to 12:30 am and 2:00 pm to 4:30 pm from Monday to Friday, 9:00 am to 12:30 pm on Saturday, and closed on Sundays and public holidays. Cases referred by the coroner , or those that need to be processed on Sundays and public holidays , must go to the General Registration Office of Births and Deaths .
| Crematorium | address | phone |
|---|---|---|
| Cape Collinson Crematorium | 9 Cape Collinson Road, Chai Wan, Hong Kong | 2556 1377 |
| Diamond Hill Crematorium | No. 199 Po Kong Village Road, Wong Tai Sin, Kowloon | 2325 9996 |
| Kwai Chung Crematorium | No. 13 Wing Hau Street, Kwai Chung, New Territories | 2614 4390 |
| Toyama Crematorium | Lower Shing Mun Road, Tai Wai, Sha Tin, New Territories | 2699 5090 |
| Wo Hop Shek Crematorium | Wo Hop Shek Kiu Tau Road, Fanling, New Territories | 2675 5200 |
| Cheung Chau Crematorium | Cheung Chau Sai Wan Cheung Chau Peak Road West | 2981 5177 |
Please note that " Tsang Tsui " has a memorial garden and columbarium, not a crematorium .
| Project | Address/Description | phone |
|---|---|---|
| Public columbarium niche Allocation inquiry hotline | Monthly allocation and lottery results inquiry | 2841 9111 |
| public columbarium niche allocation office | 35/F, Tower 1, Metropolis Plaza, 223 Hing Fong Road, Kwai Fong | 2330 5635 |
| Hong Kong Island Cemeteries and Crematoria Office | No. 1J, Wong Nai Chung Road, Happy Valley | — |
| Kowloon Cemeteries and Crematoria Office | Hung Hom No. 6 Cheong Hang Road, underground high floor ( is in the same district as our store ) | — |
| Wo Hop Shek Cemetery Office | Ming Yin Road, Fanling, New Territories | 2675 5296 |
| Green Burial Central Register | Form FEHB 278 | 2562 7130 |
| Temporary Storage of Ashes | Kwai Chung only accepts ashes bags, Wo Hop Shek only accepts ashes jars | 2150 7502 / 2570 4318 / 2365 5321 |
| Group | Address/Email | Phone/time |
|---|---|---|
| Airport Group (Air Transport) | Hong Kong International Airport Arrival Hall, Airport Passenger Terminal Building Room 5T577; pho_ap@dh.gov.hk | Fax 2116 0698; 24 hours a day |
| Headquarters (land) | Room 1101, 11/F, AIA Kowloon Building, Landmark East, 100 How Ming Street, Kwun Tong, Kowloon; gr_ph@dh.gov.hk | 3904 9316 ; Fax 2833 0132 |
| Harbor Group (Sea Route) | pho_hb@dh.gov.hk | — |
| institution | Purpose | phone |
|---|---|---|
| Social Welfare Department (SWD) | CSSA burial grant (2026 cap $17,870 , must apply within six months ), Charitable Trust Fund, Emergency Relief Fund | 2343 2255 (24 hours) |
| Heritage Beneficiary Support Team, Home Affairs Department | Apply for funds to be debited from the deceased’s bank account to pay for funeral expenses | 2835 1535 |
| BMCPC Allocation Office | 34/F, Wu Chung Building, 213 Queen's Road East, Wan Chai; niche subscription and cemetery reuse | 2511 1116 |
| BMCPC Tseung Kwan O Cemetery | Cemetery inquiry | 2340 3385 |
| BMCPC Tseung Kwan O Memorial Garden | Spreading ashes in private memorial garden | 2511 1116 |
| Hong Kong Chinese Christian Association | Pok Fu Lam Road Chinese Christian Cemetery and Memorial Gardens | 2337 4171 |
| funeral parlour | address | phone |
|---|---|---|
| Hong Kong Funeral Home | No. 679 King's Road, Hong Kong (North Point) | 2561 5226 |
| Kowloon Funeral Parlour | No. 1A Maple Street, Kowloon (Tai Kok Tsui) | 6996 2992 |
| Universal Funeral Parlour | The whole floor of 10-10A Cheong Hang Road, Hung Hom, Kowloon | — |
| International Funeral Parlour | No. 8 Cheong Hang Road, Hung Hom, Kowloon | 2303 1262 |
| Tung Wah Group of Hospitals Diamond Hill Funeral Parlour | No. 181 Po Kong Village Road, Diamond Hill, Kowloon | 2327 4141 |
| Global funeral parlour | Tower A and B, 6 Cheong Hang Road, Hung Hom, Kowloon | 3977 6601 |
| Po Fook Memorial Hall | No. 1 Yau On Street, Shatin, New Territories (Tai Wai) | 2606 9933 |
We can arrange hall and mortuary hire at any of these parlours. For detailed comparisons, hall charges and a wake and funeral timetable, see our complete guide to funeral parlours.
After handling the procedures, emotions often come back first. It’s not easy to stand up to one person alone ——The following organisations provide differentiated counseling and support:
| institution | phone |
|---|---|
| St. James Settlement Life and Death Information Website | 2831 3230 |
| Hong Kong Caritas Hospice Service | 2117 0707 |
| Shan Ning Society Goodbye Counseling | 2331 7000 |
| Zaiminghui | 2361 6606 |
| Anglican Church Guardian Angel | 2362 0268 |
| Hong Kong Community Organization Association | 2713 9165 |
| Friends of Rongguangshe Sunset | 2763 9944 |
| Social Welfare Department (SWD) (24 hours) | 2343 2255 |
In addition, FEHD has set up the " Endless Thoughts " online memorial website (memorial.gov.hk), which can set up a memorial webpage for the deceased and upload text, photos and videos.
Tim Fat Funeral store is located in G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong , which is the core location of Hung Hom’s traditional Changsheng Store Street.
Daily service scope : Hung Hom, Baker Street, To Kwa Wan, Kowloon City, Ho Man Tin, Whampoa, Yau Tsim Mong, Sham Shui Po, Wong Tai Sin, Kwun Tong, etc. All districts in Kowloon .
also undertakes : Hong Kong Island (North Point Hong Kong Funeral Home, Chai Wan Cape Collinson Crematorium area), New Territories (Sha Tin Po Fook Memorial Hall, Tai Wai Fu Shan Crematorium, Fanling Wo Hop Shek, Tuen Mun Tsang Tsui), outlying islands (Cheung Chau, Tai O, Mui Wo), and mainland and overseas cross-border cases .
Language : Cantonese, Mandarin and English. If it involves different local customs (such as Fujian, Chaozhou), we also have professional groups to follow up .
Quick entry
From death registration, Cremation Permit to receiving ashes, it is explained step by step, with government fees and form numbers included.
A total of 82 questions and answers on procedures, documents, cremation, setting up the mourning hall, customs and taboos, fees and allowances.
A complete list of the eight categories and a comparison table of "What do we do vs. What do you do?"
Burial grant $17,870 reimbursement, application process and required documents.
Address phone number, hall rental, the wake and funeral timetable and comparison of hospital-based funerals and farewell ceremonies.
Monthly niche allocation, cremation time slot inquiry, government charges and form number updates.
Telephone (24 hours): 82099774; calls are answered by Mr Wu. WhatsApp: 62384028; email: timfatfuneral@gmail.com; fax: 3599 9637. Address: G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong. FEHD-licensed undertaker.
Yes. We provide 24-hour telephone support and body of the deceased pick-up arrangements, Mr Wu is available 24 hours . Whether you receive a notification from the hospital late at night and need to visit immediately, or you just want to know the process and charges first, you can call 82099774 at any time.
Take a deep breath first, don’t panic. The hospital mortuary can temporarily store the body of the deceased. 1. Call us 82099774 ; 2. If it is unnatural death or death at home , you must call the police first ; 3. Natural death must be within within 24 hours Death registration is done, but does not include travel time, after dark to before dawn and public holidays , and the registration office only operates during the day, so you can actually rest first late at night .
Nine items: the deceased name and ID card information ; where he died ; whether the police or coroner was involved ; what documents have been obtained (Form 18, Form 2, Form 12, etc.); Cremation and burial ; Religious background ; Estimated number of relatives and friends ; Approximate budget ; Whether the family already has a niche or cemetery . It doesn't matter if you don't have them all, you can attack first.
Take the MTR Tuen Ma or East Rail Line to Hung Hom Station, or the Tuen Ma Line to Ho Man Tin Station, then walk. Alternatively, take a bus or green minibus serving Hung Hom. For a taxi, give the address 26 Baker Street, Hung Hom. Baker Street is Hung Hom’s traditional street of funeral businesses, within walking distance of Universal, International and Global Funeral Parlours.
Within walking distance are Universal Funeral Parlour (the entire premises at 10–10A Cheong Hang Road), International Funeral Parlour (8 Cheong Hang Road), Global Funeral Parlour (Blocks A and B, 6 Cheong Hang Road), and the FEHD Kowloon Cemeteries and Crematoria Office (Upper Ground Floor, 6 Cheong Hang Road). This makes obtaining documents such as the Certificate of Cremation and Permit to Remove / Exhume Remains convenient. We can accompany you.
No charge. We are happy to provide professional advice for free, Mr Wu is available 24 hours a day. You can first understand the process, time and approximate charges, take a written list to discuss with your family , or even compare with other experts, and then come back to make a decision. We will not rush families to place orders on the spot.
Yes. We provide 24-hour body of the deceased transportation and immediate door-to-door assistance, which can be handled in hospitals, morgues, homes or residential care homes. In addition, private columbarium niche is equipped with free luxury 7-passenger car to pick up and drop off for viewing, so you can visit multiple venues in one day for comparison.
Daily coverage of Hung Hom, Baker Street, To Kwa Wan, Kowloon City, Ho Man Tin, Whampoa, Yau Tsim Mong, Sham Shui Po, Wong Tai Sin, Kwun Tong and other districts in Kowloon, and undertake Hong Kong Island, New Territories, outlying islands , and mainland and overseas cross-border cases .
FEHD will publish the " licensed undertaker premises list ", and members of the public can check on the FEHD website. Tim Fat Funeral is listed (G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong ). According to the Undertaker Regulations ( Chapter 132CB ), the relevant industry must be licensed . Please note that FEHD does not authorise any funeral director or undertaker to act as an agent for funeral matters . If anyone claims to be authorised, they should report it to FEHD.
Public columbarium niche Allocation inquiry hotline 2841 9111 ; Allocation office (35th Floor, Tower 1, Metropolis Plaza, 223 Hing Fong Road, Kwai Fong) 2330 5635 . In terms of cremation time slots, FEHD provides an online inquiry service for " cremation time slots available for booking in the next 15 days ". We can also check and arrange on your behalf.
Hong Kong Island: 18/F, Wu Chung House, 213 Queen’s Road East, Wan Chai (2961 8841). Kowloon: 1/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Sham Shui Po (2368 4706). For cases referred by the Coroner or registration on Sundays and public holidays, visit the Births and Deaths General Register Office, 3/F, Low Block, Queensway Government Offices, 66 Queensway (2867 2784).
Social Welfare Department (SWD) 24-hour hotline 2343 2255 . Applications must be made to the Social Security Field Unit handling the deceased CSSA case, up to $17,870 in 2026, and must be made within six months of the death. If you need to use the deceased's bank deposit to pay for funeral expenses, you can contact the Estate Beneficiaries Support Unit of the Home Affairs Department at at 2835 1535 . For details, please see CSSA application .
Green Funeral Central Registration List Inquiry 2562 7130 . The scattering of ashes at sea must be submitted at least 10 days before the planned ashes scattering date FEHB 198 ; the scattering of ashes in the memorial garden must be submitted at least 14 days FEHB 219 . ashes temporary storage service query 2150 7502 / 2570 4318 / 2365 5321 .
Cape Collinson 2556 1377 ; Diamond Hill 2325 9996 ; Kwai Chung 2614 4390 ; Toyama 2699 5090 ; Wo Hop Shek 2675 5200 ; Cheung Chau 2981 5177 . Wo Hop Shek Cemetery Office 2675 5296 . Please note that "Tsang Tsui" has a memorial garden and columbarium , not a crematorium .
Contact the Port Health Division, Department of Health. By air: Airport Section (Room 5T577, Passenger Terminal Building, pho_ap@dh.gov.hk, 24 hours). By land: Head Office (Suite 1101, 11/F, AIA Kowloon Tower, Landmark East, 100 How Ming Street, Kwun Tong; 3904 9316). By sea: Harbour Section (pho_hb@dh.gov.hk). Use form DH2437, under the Prevention and Control of Disease Regulation (Cap. 599A). See Repatriation of Remains.
Placement Office: 34th Floor, Wu Chung Building, 213 Queen's Road East , Wan Chai, Hong Kong , telephone number 2511 1116 , office hours are Monday to Friday 9:00–12:30 and 14:00–16:30 (closed on Saturdays, Sundays and public holidays). Tseung Kwan O Cemetery 2340 3385 .
St. James' Settlement Life and Death Information Website 2831 3230 , Caritas Hong Kong Hospice Service 2117 0707 , Sannyasin Society Career Counseling 2331 7000 , Zan Ming Society 2361 6606 , Anglican Saint's Church Guardian Angel 2362 0268 , Hong Kong Community Organization Association 2713 9165 , Friends of the Sunset of Yung Kwong Society 2763 9944 .
Yes. Store address G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong . It is recommended that call 82099774 or WhatsApp 62384028 first, so that we can understand the situation in advance and prepare relevant information, so that we can process it faster when you arrive at the store. If you need to go to FEHD Kowloon Cemetery and Crematorium Office to process documents, we can accompany you to , which is on the same street.
Yes, and it's becoming more common. We provide free life planning consultation , including considerations of making a will, registration of FEHD " Green Funeral Central Register " (form FEHB 278 , inquiry 2562 7130 ), and indicate in advance the desired ceremony format, coffin and burial location, to prevent family members from fighting over the decision in the future when they are most sad .
The online form is suitable for non-urgent inquiries . If the situation is urgent - for example, you need immediate body of the deceased transportation or there is time pressure - please call 82099774 directly or WhatsApp 62384028 , we are 24 Answer every hour and get the fastest response.
Cantonese, Mandarin and English are available. If different local customs are involved (such as Fujian, Chaozhou ), we also have professional groups to follow up and can arrange corresponding masters and rituals. We can also assist with document translation and communication with consulates for cross-border cases.
There is no need to prepare everything first. You only need to tell what you have on hand - where the deceased passed away, whether he called the police, a few pieces of paper, whether he planned to be cremated or buried - and we can immediately tell you what to do next, which department to go to, how much time it will cost, and how much it will cost.
The consultation is free and you will not be forced to make an on-the-spot decision. You can take the written list and discuss it with your family, or even go to the price and come back.
Address : G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong (G/F, 26 Baker Street, Hung Hom, Kowloon, Hong Kong) Email : timfatfuneral@gmail.com Fax : 3599 9637 · Business hours : 24 hours a year.
The addresses and telephone numbers of government departments on this page are compiled from the Food and Environmental Hygiene Department (FEHD) "Instructions for Handling Deaths" and related service pages, Immigration Department, Department of Health, Social Welfare Department (SWD) and Board of Management of the Chinese Permanent Cemeteries (BMCPC). The department address, telephone number and office hours may change from time to time, please refer to the latest official announcement. FEHD has not entrusted any organisation or person to receive or process applications on its behalf, and no one will enjoy any convenience or privilege; FEHD has not authorised any funeral director or undertaker to act as an agent for funeral matters. This page was last edited: September 2026.